Because of the ongoing international chip scarcity, Canon is discovering it tough to acquire the chips which might be hooked up to ink cartridges that verify their legitimacy to its printers. Because of this, it has to clarify to clients bypass its personal DRM.
Canon Germany has issued a public statement on its web site (which has apparently additionally been emailed to some clients) that explains that because of the lack of chips, even official Canon ink may very well be seen as counterfeit throughout a variety of its printers. As a part of the assertion, the corporate has additionally issued directions on bypass its personal Digital Rights Administration (DRM). The problem might lengthen past Canon Germany into different Canon Europe entities as effectively.
😂 Semiconductor scarcity results in Canon promoting toner cartridges with out chips which often establish them as real, so Canon now instructs clients on override the warnings for utilizing “counterfeit” cartridges https://t.co/rqcmXckPFp
— Nils Adermann (@naderman) January 7, 2022
Beneath is Canon’s assertion, machine translated from German:
We worth you as a buyer and a relentless consumer of Canon merchandise.
Because of the persistent international scarcity of semiconductor elements, Canon is presently going through challenges in sourcing sure digital elements which might be utilized in our consumables for our multifunction printers (MFP). These elements lead e.g. B. Options such because the detection of the remaining toner stage.
With the intention to guarantee a steady and dependable provide of consumables, we have now determined to ship consumables with out semiconductor elements till regular provide is restored.
There isn’t any unfavourable influence on print high quality when utilizing consumables with out digital elements, however sure extra features, comparable to e. B. the detection of the toner stage could also be impaired.
19 complete printer traces and a number of fashions inside every are affected by the problem and Canon has listed directions on work across the challenge for every on its website, which is principally the official instruction to disregard the warnings in its personal printer software program.
The scenario highlights what some take into account to be the absurdity of DRM as Canon, which was recently sued for disabling the scanning performance of its printers when ink cartridges are empty, now has to clarify to clients bypass the strategies it makes use of to scare clients to solely purchase “official” ink and that its error messages on the contrary will be successfully disregarded.
Louis Rossmann, a well-liked YouTuber, restore technician, and advocate of client rights in expertise merchandise, says that he really likes this set of occasions as a result of it normalizes hitting “OK” on a mindless error message.
“You shouldn’t be scared to make use of third-party ink in your printer,” Rossmann says. “I’ve been utilizing third-party ink in my printer for 25 years[…] it has all the time labored. If there’s one good factor to return out of the worldwide chip scarcity, I feel much less of those chips which might be there to attempt to forestall you from utilizing one thing from a 3rd celebration or to warn you if you’re utilizing one thing from a 3rd celebration, I like the concept of them being discredited as a result of if you make it regular within the client’s thoughts, if you inform them, ‘by the way in which, you simply bypass this, simply ignore this error message,’ you’re form of low-key telling them that this doesn’t matter.”
Rossmann argues that Canon printers — or actually any producer’s printers — are able to retaining full performance no matter if the ink positioned in them is first- or third-party, and the warnings the corporate places in its software program will be ignored with no repercussions to the standard of the printing.
Whereas the discover was discovered on Canon Germany’s web site, PetaPixel reached out to Canon USA for remark, however the firm was unavailable to reply forward of publication.